Shipping Information
At fortune matrix, we aim to offer you the best shipping option. Every day, we deliver to hundreds of customers, ensuring that we provide the very highest levels of responsiveness to you at all times.
Does fortune matrix ship to my country? Currently, we only ship to Contiguous U.S., due to shipping restrictions. We're sorry and will keep working on this.
How much does shipping cost?
You can enjoy free shipping on orders over US$69.99. Otherwise, Premium Shipping costs US$6. If you choose Express Shipping, it starts at $29.99 USD.
PS. We have free shipping site-wide promotions during the sale season. Stay tuned!
Note: 1. “Free shipping for orders over $69.99 USD” is only available for use on regular-priced items, not free items. 2. The shipping cost-$18 USD of the Free Product is not deductible. $18 USD including processing fee, shipping, and customs duties. Shipping costs are calculated at checkout and vary depending on the product weight and your shipping location. We strive to ensure shipping charges are affordable. However, we are at the mercy of our shipping carriers. Therefore, even if it is a free product, the shipping fee will still be charged. Hope my explanation is able to assist you. Please feel free to let us know if you have any further questions.
How long will it take for my order to arrive? Total delivery time = processing time + shipping time (not including customs delays, weekends, holidays, and any unforeseen circumstances)
Delivery Time
Express Shipping Time (Fedex / DHL ): 6-8 Business Days.
Standard Shipping Time: 5-14 Business Days.
Wrong Shipping Information
If you have left the wrong shipping address or contact information, please contact our customer service within 2 hours.
Please note that it is the responsibility of the customers to enter their shipping address correctly. We are unable to redirect to another shipping address after we have processed and shipped the parcel.
Contact us at contact infor@fortunematrixservice.com